REPAIRS - AIRDATA MULTIMETERS, FLOWHOODS or ACCESSORIES

The Shortridge Instruments, Inc. Calibration Program complies with ANSI/NCSL Z540-1-1994, ISO 17025, and MIL-STD 45662A.

If an apparent problem develops with the AirData Multimeter, FlowHood, or Accessories:

1. Contact the factory
2. Specify the model number
3. Give a detailed description of the problem

Remember to Contact the Factory BEFORE Shipping.

REPAIR CHARGES

If the unit is no longer under warranty, regular repair charges will apply.

An estimate of the cost will be furnished before repairs begin unless the customer specifies otherwise.

REPAIRS - METER ONLY

If just the meter must be returned for repair:

1. The meter should be shipped in a carton approx. 12" x 12" x 8"

2. Carefully wrap the meter in several layers of foam padding.

3. Add sufficient additional cushioning to completely fill the carton.

4. Do not use spray foam. Spray foam can damage the meter, and it is also possible to "lose" a meter in a chunk of spray foam.

MAINTENANCE

It is suggested that each AirData Multimeter be returned to the factory at least every two years for recalibration, maintenance, and software updates.

This will keep every meter up-to-date with ongoing improvements and new features as they are developed; and most importantly, continued maintenance will assure that each meter's original accuracy is maintained throughout the lifetime of that meter.

IMPORTANT INFORMATION ABOUT SI CALIBRATION SERVICES

We do not calibrate instruments from other companies.